I discovered the other day when I went to get my hair cut that I am an outlier among women who get their hair cut. Or at least that's how I was made to feel. I also rediscovered that one of the primary incentives that capitalism provides is for people who sell things to try to sell you shit you don't need by making you think you need it.
I'm not much of a girly girl. Yes, I keep my toenails polished in the summer and occasionally apply lip gloss, but that's about the extent of it. I rarely wear jewelry anymore, and I waver between not caring what I look like and just putting a little powder on so I'm not shiny and being appalled enough to apply real makeup (hint: not caring usually wins that battle). I buy my clothes at Target and Old Navy for the most part. I like to feel as though I look presentable and that my clothes are flattering, but I'm not a clotheshorse. I wear the same shoes every day -- black flipflops in the summer and black loafers in the winter -- because they are comfortable and go with everything. I cannot be bothered to decide which shoes go with what.
Part of not being a girly girl for me is that I do very little to my hair. As in, I wash and comb it to get out the tangles, and other than putting it back with an elastic band after it dries, that's pretty much it. I was always like this, even in high school (except then we used scrunchies -- remember the scrunchy?). I have never regularly blow dried my hair or used styling products. The few times I have gotten a higher-maintenance cut that required styling, I tired of it pretty quickly. So I have settled on requesting a low-maintenance cut whenever I get my hair cut, and that's about . . . once a year.
The stylist tried not to let her mouth hang open when I told her how frequently I darken the door of a salon. She asked me why with a quizzical look. Then I got the whole battery of questions about what kind of shampoo and conditioner I use (that would be Head & Shoulders and none, respectively), and the lecture about how important it is to use conditioner. Then I counted the products she used as she styled my hair (impressively, she kept it down to two, so that makes only four products total used including the shampoo and conditioner. That's three more than I'll be using, but whatever). She was very nice, gave me the cut that I asked for, and did a good job. I left her a ridiculously large tip. After all, I get my hair cut once a year and don't buy "products," so I can afford to be generous.
After the haircut, it was time to go to my final OB appointment. I was curious to meet the fourth of the five doctors and compare her to the others, plus I needed to ask them to please copy my lab records, which were not in the sheaf of paper that was sent to my house the week before. I'm always so nervous about these appointments. I make up lists of questions in my head, have mental arguments with the doctor for days before, and then in the end toy with the idea of not asking any questions or saying anything and just nodding and smiling as if I am one of their "normal" patients. What actually occurs is always dependent on how comfortable the doctor makes me feel. If she seems open, I do ask (polite) questions. You know, just to see what they'll say.
And so it was with Dr. F. She was incredibly nice, open to my questions, didn't rush me, and didn't seem at all threatened or defensive. Having a second good experience talking to an OB finally put things into perspective for me: if I needed the skill set of an OB, I would be happy to have Dr. F as my physician. But at the moment, there is no indication that I will need those skills. Moreover, there is a whole other skill set that would be more helpful to me that Dr. F doesn't have. I knew all this in theory before I went in there, of course -- I've read it in countless places. But there's nothing like a personal experience to facilitate a deep understanding of the principle that OBs are trained to handle complicated and/or medicalized birth. Normal birth is not what they do day in and day out, and they know very little about it because they never see it happen.
There are several points from our conversation that I could detail here, but since I'm using this story to get to a larger point, I'll stick to my favorite one. When I asked about natural childbirth, she asked whether I meant no pain medication (as opposed to a vaginal delivery? I'm not sure what her mental alternative was). She said it was fine (um, yeah, duh) and when I probed further, it became clear that she very rarely saw a birth take place without the use of an epidural. She asked if I had had an unmedicated birth with my first child, and when I said yes, she said that I would have a much higher chance of success then. Mostly what she sees when women ask about natural childbirth, she said, is first-time moms who end up changing their minds when they are in the moment. The unspoken postscript was something like, "but there is a small superhuman class of women who are capable of birthing naturally, and if you're one of them, bully for you."
So, like I said, this exchange really brought it home to me that normal birth is not on the menu for OBs. It's something you have to special order, and while they may accommodate you, someone in the kitchen is likely to spit in your food because you're considered a pain in the ass for not just ordering off the menu like a good little patient. Going to a hospital for a normal birth is exactly like going to a fancy restaurant that uses all these shishi ingredients and just ordering a plain salad with lettuce and tomatoes and cucumber. The ingredients are all there at the restaurant, it's not hard to make, but it's just not part of the assembly-line way they do things to forgo the house-made dressing or the imported goat cheese. The institutional culture is not friendly to ordering off the menu. It upsets people's sense of normalcy, or something. To give a more concrete example, it's like when I used to go to Starbucks and order chocolate milk in the late 1990s (I'm not a coffee drinker). I have had "baristas" (I can't use that word without irony) give me all kinds of hell, like we don't know what to charge for that, we can't do that, blah blah blah. I was like, you have milk and you have chocolate syrup, therefore you can make chocolate milk. As time went on and enough people asked for chocolate milk, they incorporated it into their computerized system and now you can order it with no trouble. But enough people had to demand it before it became an option they could easily accommodate, even though the ingredients for it had been there all along. Because not everybody wants a frappuccino or a double this, skim that with an extra shot of the other. Sometimes you just want plain old chocolate milk. Which begs the question of why you're at Starbucks ordering that, because it would probably taste better if you just made it at home. But I digress.
To sum up these three seemingly disparate experiences, I can only say that I have discovered that I embrace the principle that less is more, both as a matter of personal taste and, increasingly, as an article of belief. (Except when it comes to words -- obviously. Though there the culture actually seems to be moving the other way, while I am the anti-Twitter). This is not a popular position in our money-driven, bigger-and-more-is-better culture, and nowhere is that fact becoming more clear than in the realm of health care.
In the June 1 issue of the New Yorker, there is a fascinating article (available online, woohoo!!) exploring why health care costs in the United States are so high. The author visits McAllen, Texas, where Medicare costs are the highest in the country. He explores various theories as to why this might be the case. Could the population in McAllen be less healthy than populations in lower cost areas? No, that's not it; El Paso, a city with a very similar demographic, has Medicare costs that are roughly half of McAllen's. Could the people of McAllen be receiving better care? Nice try, but no; the outcomes in McAllen are no better, and in fact by many measures are worse, than those in lower-cost areas. What about malpractice concerns? Were doctors just afraid of getting sued? If that were the case, you would expect Texas' vigorous tort-reform law to have brought costs down. But it didn't, though the number of lawsuits had dropped nearly to zero.
No, the explanation for the unusually high cost of health care in McAllen came down to one thing: overutilization. Patients in McAllen were given more of everything than anywhere else in the country -- more lab tests, more diagnostic procedures, more surgeries, and so forth -- at a high cost to the American taxpayer, with no evidence that this additional care afforded the patients any benefits and, in fact, plenty of evidence that the unnecessary tests and procedures actually worsened outcomes.
Hmmm, I thought, this story sounds awfully familiar . . . What goes on in American maternity care is not an isolated occurrence limited to that specialty. It is, rather, emblematic of what is going on in American health care generally. The author of the New Yorker article ascribes this disturbing trend toward overutilization of health care to sheer greed on the part of some physicians who see their practices and patients primarily as a revenue stream. No doubt there are some, perhaps many, doctors who are guilty of having dollar signs in their eyes as they recommend tests and treatments to their patients, and who do not have their patients' best interests at heart. Some of them are obstetricians. But, I thought to myself after I finished the article, that can't be the whole story. It's easy to blame this all on doctors, because if they are the sole source of the problem, it seems eminently more fixable than if we dig a little deeper and realize that doctors couldn't prescribe all of these tests and treatments without patient cooperation.
In my view, it's not just the doctors. A portion of the blame must fall squarely on the shoulders of the average American citizen, or at least on the structure and culture within which average citizens are operating. There is an attitude out there, which applies to nearly everything in our lives, that more is better. More money, more stuff, more food, more house, more car, more everything -- including more medical care. Combine that with the expectation of an ever-increasing life expectancy and a deep discomfort with the idea of mortality, and you have the perfect storm. Doctors make more money if they recommend more treatments, yes; but concomitantly, patients have come to expect that if they visit a doctor with a symptom, a test or treatment will follow. The idea that doing nothing at all might be in their best interest is anathema to the average American.
I first encountered this attitude during my visits to fertility clinics. At the first clinic, I immediately recoiled from the doctor who was clearly trying to push an expensive treatment on me that I felt there was no evidence would be either necessary or beneficial (and which turned out not to be necessary). At the second clinic, my doctor thought it was great that I wanted to give one low-level treatment some time to work before moving on to something more invasive. "I wish more of my patients were like you," she said. "Most of them just want to be pregnant yesterday and don't care what they have to do to get there."
Another example is the overutilization of antibiotics by doctors, including pediatricians. I have always been from the less-is-more school of health care for myself, believing that most minor illnesses go away on their own and do not require treatment. I feel the same way about my child's health care; we only visit the pediatrician if we believe that something serious is occurring or that a treatment would be truly beneficial. The two times that Casey has had an ear infection that was causing him pain, the first time it was not serious but we were nonetheless prescribed an antibiotic, which we decided not to use after it gave him vomiting and diarrhea (a classic case of the cure being worse than the disease). The second time we asked about ear infections going away on their own and the doctor admitted that 75% of the time they do, but that parents "expected to be given an antibiotic" when they brought their child in.
Sometimes the doctor drives, other times the patient does. But both
are motivated by the same fucked-up idea: that more treatment is
necessarily better. And the destination is the same: higher-cost, lower-quality care. As the New Yorker article points out, "nothing in medicine is without risks. Complications can arise from
hospital stays, medications, procedures, and tests, and when these
things are of marginal value the harm can be greater than the benefits."
The scientific evidence bears this out. People who receive more care do not do better on any relevant measure (mortality, quality of life, ability to function) than people who receive less, but more personalized, calibrated care from doctors who don't have a profit motive and who are practicing within an organization that places the highest value on the quality of care rather than the quantity.
But as with most everything in America, the profit motive and more-is-better attitude are winning the battle for the soul of medicine. Changing this will be, to say the least, challenging. In addition to the expectation of unlimited treatment and testing, there are also structural factors at play that inhibit prevention of chronic disease, which of course would do more than almost anything else to reduce costs. This was made clear to me when I started eating a low-carb diet and discovered that 85-90% of the average grocery store is comprised of products that are high in refined carbohydrates, i.e. that are unhealthy and lead to diabetes for people at risk (which is, as we get older, most of us). Same with restaurant menus -- it was like, let me find the two things on this menu that I can eat and choose between them. The American diet is way fucked up and is making us sick, yet eating healthily is incredibly difficult, especially for those of limited means (see, e.g., Michael Pollan's fabulous book The Omnivore's Dilemma). So instead we rely on medications to counteract the things we are doing to our bodies with our unhealthy lifestyles. The attitude is that doctors are there to fix things, not that we are responsible for our own health in any way. Of course, like I said, there are a lot of structural barriers to living a healthy lifestyle, so all responsibility can't be placed on the individual. A lot of structural changes are needed. Health care reform that curbs spending by reducing unnecessary care and eliminating the incentives that bring it about is one of them.